Mandarin Orchard is one of the so many hotels under the same management, Meritus. But, before Meritus took over this hotel chain, the name Mandarin was already very famous for its world-class service.
No matter how many times the name has changed. Mandarin still has lots of admirers worldwide. Particularly for those who want to enjoy a staycation Singapore trip. Anyway, what makes this hotel famous? More than that, what makes this hotel can be a successful one in reaching lots of guests?
Top Reasons of Mandarin Orchard’s Popularity
A few of several reasons this hotel turns out to be famous must be the overall design and location. That is very much evident. There are so many newer hotels in Singapore, particularly at Orchard Road. Yet, Mandarin Orchard is still one of the most favorite ones in Singapore.
Whilst the hotel’s name might not be instantaneously familiar, the truth that it is erected on a famous location and is formed like an upside-down fan makes it possibly the world’s most distinguishing look hotel. Besides, the height of those two towers is eye-catching. The first tower reaches 110 m, plus tower 2 is 152 meters high.
It means when location is crucial and the size counts, then another reason why Mandarin Orchard is very famous is due to the historic value that it has. The truth is that the hotel has been in Orchard Road since 1971 though it has gone through several renovations. The biggest one was in 2016.
The Success of Marketing and Promotional Method
Hotels, as well as other kinds of business that have reached their peak of success, have similar secrets. They have perfect communication with their loyal guests. Any hotel should indeed focus on the overall services and daily maintenance to keep it perfect. But, having a good relationship with all guests, whether they are loyal or new ones should be maintained at its best.
Good communication among the staff and guests is also very vital. That is to ensure that the hotel understands the needs of guests and meets their demands. What guests need is to stay well, secure, and also comfortable by feeling like royalty. Fortunately, as years go by, communication is made easy with the existence of social media platforms.
Mandarin Orchard always gets good reviews from its guests, whether they are from travel directories, social media platforms, and also YouTube channels.
Guests feel delighted when they get a fast response from the hotel management right away. With such good attention, people will come back for more to enjoy a great living experience here. Whether they want to spend a staycation Singapore trip, honeymoon, business trip, and family holiday, this hotel is ready to please.
Maintaining The Good Reputation
Through the last decade, when all kinds of businesses are competing high. So, maintaining a good reputation is a challenging thing. Mandarin Orchard has gone through it successfully. Not all Singapore hotels can be as popular as this hotel. It proves its existence triumphantly.
